Cancellation Protocol

If you do not show up for your reserved appointment time it leaves us with an opening in our schedule AND it also prevents us from scheduling patients that are in need of immediate treatment. In an effort to prevent this from happening we need your help.

IF YOU ARE UNABLE TO KEEP YOUR APPOINTMENT OR NEED TO MAKE A CHANGE WE REQUIRE A 24 HOUR NOTICE.

This will allow another patient who is in need of treatment to be called in.

FOR THOSE PATIENTS WHO FAIL TO PROVIDE A 24 HOUR NOTICE, THE FOLLOWING WILL PERTAIN:

MISSED APPOINTMENT: A broken appointment fee of $25.00 will be charged to your account for a regular visit and $100.00 for a surgery/cosmetic visit and $50.00 for a new patient visit.

Inclement Weather Policy
If the KINGSTON CITY SCHOOLS are CLOSED due to inclement weather OUR OFFICE WILL BE CLOSED for that day. If there is any kind of delay due to the weather our office will be open, but please call before coming in for your appointment.

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